Legal Notice - Roamance eSIM Travel

1. Publisher

The website accessible at https://roamance.io and the ROAMANCE mobile application are published by:

FRANCE NUMERIQUE
Simplified Joint-Stock Company (SAS) with a share capital of €37,666,712
Registered with the Bobigny Trade and Companies Register under number 840 361 745
EU VAT number: FR54 840361745
Registered office: 150 Boulevard Victor Hugo – 93400 Saint-Ouen-sur-Seine, France

The ROAMANCE brand is operated by FRANCE NUMERIQUE. ROAMANCE is not a separate legal entity.

2. Creation, Design and Development

The ROAMANCE website and mobile application were created, designed and developed by:

FRANCE NUMERIQUE
Simplified Joint-Stock Company (SAS) with a share capital of €37,666,712
Registered with the Bobigny Trade and Companies Register under number 840 361 745
EU VAT number: FR54 840361745
Registered office: 150 Boulevard Victor Hugo – 93400 Saint-Ouen-sur-Seine, France

3. Publication Director

The publication director is:

FRANCE NUMERIQUE

4. Hosting

The ROAMANCE website and the technical infrastructure associated with the mobile application are hosted by:

FRANCE NUMERIQUE
Simplified Joint-Stock Company (SAS) with a share capital of €37,666,712
Registered with the Bobigny Trade and Companies Register under number 840 361 745
EU VAT number: FR54 840361745
150 Boulevard Victor Hugo – 93400 Saint-Ouen-sur-Seine, France
Phone: 0177665014

5. Contact

For any questions relating to the website, the mobile application or ROAMANCE services, please contact:

FRANCE NUMERIQUE
150 Boulevard Victor Hugo – 93400 Saint-Ouen-sur-Seine, France
Email: customer@roamance.io

If any information on the site appears inaccurate or likely to be misinterpreted, you may report it to us at the same address.

6. Liability

FRANCE NUMERIQUE endeavours to ensure the accuracy and currency of the information published on the ROAMANCE website and mobile application.

However, FRANCE NUMERIQUE cannot guarantee that the information accessible on the site and application is complete, accurate, error-free or permanently up to date.

The content of the site and application may contain technical inaccuracies, typographical errors or omissions.

FRANCE NUMERIQUE shall under no circumstances be held liable for any direct or indirect damage that may result from accessing the site or application, consulting it, using it, interpreting the information contained therein, or being unable to access it.

In general, FRANCE NUMERIQUE disclaims all liability for any damage arising in particular from:

• browsing the site or application
• use of the information published on them
• a temporary or permanent interruption of the service
• a technical malfunction
• or any event beyond its control

7. Copyright and Intellectual Property

The ROAMANCE website and mobile application are works protected by applicable law, in particular by the provisions of Articles L.122-1 et seq. of the French Intellectual Property Code.

The site, the application and all their components — including texts, photographs, images, animated or still images, videos, graphics, illustrations, logos, trademarks, icons, sound elements, software, databases, know-how, structure, layout and any other content — are operated by FRANCE NUMERIQUE and are its exclusive property or that of third parties who have authorised FRANCE NUMERIQUE to use them.

Any reproduction, representation, adaptation, distribution, extraction, modification, publication, transmission or exploitation, in whole or in part, of the site, the application or any of their components, by any means and on any medium, is prohibited without the prior, express and written authorisation of FRANCE NUMERIQUE.

Any unauthorised use of all or part of the site, the application or any of their components constitutes an infringement within the meaning of Articles L.335-2 et seq. of the French Intellectual Property Code and may result in civil and/or criminal proceedings.

FRANCE NUMERIQUE reserves the right to refuse any use of its trademark, logo or any other distinctive sign associated with ROAMANCE without its prior express consent.

Any reproduction authorised by FRANCE NUMERIQUE, in particular for personal, associative or professional purposes, must include a reference to the source and a link to the website https://roamance.io.

8. Trademarks

The name ROAMANCE, its logo and, more generally, all distinctive signs associated with the ROAMANCE service are protected under intellectual property law.

Unless otherwise stated, these elements are operated by FRANCE NUMERIQUE, which holds or benefits from the corresponding rights.

Any reproduction, imitation, use or affixing, in whole or in part, without the prior written authorisation of FRANCE NUMERIQUE, is prohibited.

9. Hyperlinks

The ROAMANCE website and mobile application may contain links to other websites, applications or external resources.

These links are provided for information purposes only. FRANCE NUMERIQUE has no control over their content, availability, legality or privacy policy, and cannot therefore be held liable in this regard.

The existence of a link to a third-party site does not in any way imply that FRANCE NUMERIQUE endorses that site, its content, its products or its services.

FRANCE NUMERIQUE also disclaims all liability in respect of hyperlinks created by third-party sites to the ROAMANCE site.

FRANCE NUMERIQUE reserves the right to request the removal of any link pointing to its site, in particular where such a link is hosted on a site whose content is unlawful, defamatory, misleading, violent, racist, pornographic, contrary to public order or likely to damage its image, its reputation or that of its staff.

Links to the ROAMANCE website must open in a new browser window and must not embed the ROAMANCE site within another site, in particular by means of a "frame" technique.

10. Personal Data

FRANCE NUMERIQUE is responsible for the processing of personal data carried out via the ROAMANCE website and mobile application.

As such, FRANCE NUMERIQUE undertakes to comply with applicable personal data protection regulations, in particular French Act No. 78-17 of 6 January 1978 (as amended) known as the "Informatique et Libertés" Act, and Regulation (EU) 2016/679 of 27 April 2016 known as the "GDPR".

Personal data communicated by the user via the site or application, as well as data collected during their use, may be processed for the following purposes in particular:

• enabling access to the site, the application and their features
• ensuring the operation, security and improvement of the services
• analysing browsing paths and usage preferences
• producing statistics based on aggregated or pseudonymised information
• sending, where required by regulations and subject to the user's choices, newsletters, promotional communications or information messages
• processing orders, purchases, top-ups and services subscribed by the user
• managing customer relations and support

In accordance with applicable regulations, any data subject has the right to information, access, rectification, erasure, restriction of processing, data portability, and the right to object to the processing of their personal data, under the conditions provided for by law.

These rights may be exercised by providing proof of identity:

• using the contact form available at https://roamance.io
• by email to: GDPR@roamance.io
• or by post to: FRANCE NUMERIQUE, 150 Boulevard Victor Hugo – 93400 Saint-Ouen-sur-Seine, France

Data subjects also have the right to lodge a complaint with the Commission nationale de l'informatique et des libertés (CNIL): www.cnil.fr/fr/plaintes.

For more information, users are invited to consult the Privacy and Personal Data Protection Policy as well as the Cookie Policy.

11. Governing Law

The content of the website, the mobile application and their use are governed by French law.